Key Achievements
A selection of measurable outcomes demonstrating the impact of strategic communications, brand development, and executive visibility work across complex healthcare environments.
Brand, Media, & Reputation Strategy
Generated $1.8M in earned media value through strategic storytelling, thought leadership, and executive visibility initiatives that elevated organizational credibility.
Executive Communications
Equipped leaders with clearer messaging and communication tools, increasing understanding of enterprise goals and improving cross-functional alignment scores by 10–15%.
Marketing Communications
Launched data-driven MarCom campaigns that expanded regional visibility and generated a 30% lift in qualified referrals within 12 months.
Operational Efficiency & Transformation
Implemented AI-integrated communication systems that shortened cycle times by 30% and boosted engagement across web, mobile, and Microsoft 365 by 40%, retiring legacy tools and improving message consistency organization-wide.
Internal Communications
Improved clinician retention by 14% year-over-year through stronger communication flow and cultural alignment across 200+ branch sites.
Crisis Communications
Built and operationalized crisis response playbooks that reduced time-to-first-statement by 70% and standardized disclosure alignment across business units.